In every organization, there are people who recognize and name problems—and then stop there. “There’s a light on in the basement, I know it!” describes exactly that. Knowing is good; acting is better.   Especially during phases of change or transformation, it’s understandable that not everyone can immediately take the lead. People need orientation and support to sharpen their awareness: it’s not just about identifying or managing a problem—it’s about tackling it actively and